Privacy Policy

1. Introduction

Audio to Text Online is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our audio-to-text conversion services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

We collect several types of information from and about users of our website, including:

• Identity Data: First name, last name, username or similar identifier.
• Contact Data: Email address, billing address, and telephone number.
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
• Usage Data: Information about how you use our website and services.
• Content Data: The audio files you upload and the resulting transcriptions.

3. How We Collect Your Information

We collect information in the following ways:

• Direct Interactions: Information you provide when you create an account, upload files, or contact us.
• Automated Technologies: Information collected automatically as you navigate through our site, including usage details, IP addresses, and information collected through cookies.
• User Content: The audio files you upload and the generated transcriptions.

4. How We Use Your Information

We use your information for the following purposes:

• To register you as a new customer and manage your account.
• To process and deliver your requested services, including transcribing your audio files.
• To manage our relationship with you, including notifying you about changes to our services or policies.
• To improve our website, products/services, marketing, and customer relationships.
• To protect our services, users, and intellectual property.
• To provide you with relevant content and recommendations.

5. Audio File Retention

For guest users, audio files and transcriptions are automatically deleted after 24 hours.

For premium users, audio files and transcriptions are stored for 30 days, after which they are automatically deleted.

We never use your audio files or transcriptions for any purpose other than providing the service to you, unless explicitly authorized by you.

6. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

7. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information to improve and analyze our services.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

For more information about our cookie usage, please see our Cookie Policy.

8. Links to Third-Party Sites

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

9. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access, update, or delete the information we have on you.
• The right to have your information rectified if it is inaccurate or incomplete.
• The right to request that we delete your personal data.
• The right to object to our processing of your personal data.
• The right to request that we restrict the processing of your personal data.
• The right to receive your personal data in a structured, commonly used, and machine-readable format.
• The right to withdraw your consent at any time where we relied on your consent to process your personal information.

To exercise any of these rights, please contact us at support@audiototextonline.com.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date at the top of this page.

We recommend that you review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@audiototextonline.com.

Audio to Text Online
İstanbul, Turkey